Jennifer Pazour

Industrial and Systems Engineering
Jen Pazour is a Professor and the PhD Program Director in the department of Industrial and Systems Engineering at Rensselaer Polytechnic Institute (RPI) in Troy, NY. Her research and teaching focus on the development and use of mathematical models to guide decision making for logistics and supply chain challenges. Modern supply chain systems need to fulfill a wide variety of requests quickly with little warning in small units to many dispersed locations at low costs. These characteristics are fundamentally different than yesterday’s demand that aggregated at given locations. In the face of this disconnect, her team's research thinks differently about how supply chain resources are acquired, managed, and allocated to fulfill customer requests. In doing so, her team's contributions span a diverse array of applications, including resource sharing platforms, peer-to-peer transportation systems, on-demand warehousing platforms, and crowdsourced order fulfillment systems, as well as facility logistics and transportation systems. Methodologically, they are modelers, whose core intellectual strength is in the development of mathematical and computational representations of sociotechnical systems and processes. Their research approach is to (1) create optimization models encompassing the primary system and decision trade-offs, (2) discover solution approaches and algorithms to efficiently solve the optimization models, (3) use the developed models and approaches to better understand the implications of the sociotechnical system’s design and operation, and then (4) through theoretical results, computational experiments, and statistical analysis provide managerial insights and policy recommendations. Her team has created a wide range of operations research tools, including integer linear programs, bi-level optimization formulations, queuing models, and analytical models. Jen is a recipient of a National Science Foundation Faculty Early Career Development (CAREER) Award, a Johnson & Johnson Women in STEM2D Scholars Award, a National Academies of Science Gulf Research Program Early-Career Fellowship, and a Young Investigator Award from the Office of Naval Research. She was awarded the Rensselaer Alumni Teaching Award, the IISE Logistics and Supply Chain Division Teaching Award, and the IISE Dr. Hamed K. Eldin Outstanding Early Career IE in Academia Award. She is an Associate Editor of Transportation Science, IISE Transactions, Military Operations Research, and OMEGA. She has served professional societies, for example, as a speaker and session organizer at the NAE Frontiers of Engineering Symposium, as the chair of the INFORMS professional recognition committee, chair of the INFORMS undergraduate operations research prize, chair of INFORMS TSL Facility Logistics SIG, the communications chair of the IISE Logistics and Supply Chain division and is on the IISE Transaction Social Media Team. She proudly holds three degrees in Industrial Engineering (a B.S. from South Dakota School of Mines and Technology, and a M.S. and Ph.D. from the University of Arkansas). More information can be found at her research and teaching blog: